Privacy policy
Privacy Policy
At VibeGlowShop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data in compliance with international regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our website, you consent to the practices described below.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Such as your name, email address, shipping address, and payment details when you make a purchase or contact us.
- Technical Information: Including your IP address, browser type, device information, and cookies to enhance your browsing experience.
- Usage Data: Information on how you use our site, such as pages visited and products viewed, to improve our services.
2. How We Use Your Information
Your data is used for the following purposes:
- To process and fulfill your orders, including shipping and customer support.
- To communicate with you about your purchases, updates, or promotional offers (with your consent where required).
- To analyze website performance and user behavior for continuous improvement.
- To comply with legal obligations and prevent fraudulent activities.
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. Your information is stored on secure servers, and we retain it only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4. Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share data with trusted service providers (e.g., payment processors and shipping carriers) solely for the purpose of operating our business. These partners are bound by confidentiality agreements and comply with applicable privacy laws. We may also disclose information if required by law or to protect our rights.
5. Your Rights Under GDPR and CCPA
Depending on your location, you have the following rights regarding your personal data:
- Access: You can request details about the personal information we hold about you.
- Correction: You may ask us to update or correct inaccurate data.
- Deletion: You can request the deletion of your personal information, subject to legal exceptions.
- Opt-Out: You have the right to opt-out of the sale of your personal information (under CCPA) or withdraw consent for marketing communications.
- Data Portability: You may request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by law.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and analyze traffic. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please email us at [email protected].
